Support Line Info/Referral

  • Call us about anything
  • Open to anyone – LGBT+ or not
  • Speak directly to one of our counsellors
  • Discreet, confidential and non-judgmental
  • Sign-posting/information/onward referrals

Support Line can be accessed for:

  • One off support either you call us or we can call you
  • Regular Support, you can call us as many times as you want or we can book in a regular pattern of calls to support you.

You can call support line 7 days a week from 6pm till 10pm on:

01325 978 007

If you want us to call you, for one off or regular support, you can book this below, or call our office on 01325 978 810:

Please note that all call backs are made between 6pm and 10pm; we cannot guarantee the exact time, however we will try to accommodate you as much as possible.

Terms and Conditions:

Please be aware we are not a Crisis service and while we endeavour to assist you to find suitable services, we should not be relied upon to intervene with other organisations responsible for your care. Arcus has a zero tolerance policy. Behaviour which is deemed abusive or offensive will result in calls being terminated and possible discharge from our services.Should a total of 3 calls be unanswered we will assume that you no longer wish to receive call backs and remove your details. You may of course re-refer yourself should you wish for calls to continue.


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