Sessions are paid for in advance starting from assessment which pays for the first session between counsellor-client. When entering the date of session select the date that has already been attended, then consider the final session as already paid for.
Please note, as there is a cost to us delivering the service refunds are not routinely provided. It is very important that you engage with our service following your referral and assessment. If you fail to engage and are discharged your booking fee will not be refunded. Make sure you have read and agree to our Terms and Conditions prior to engaging in counselling with us.